Saving Services staff
Find out the people who deliver this personalized service.
Who are our Saving Services agents?
On the phone or at a service point, our Saving Services staff will help you through the retirement savings process. They'll also answer all your questions with transparency; at the Fonds, no one is paid on a commission basis!
3 things to know about our contact centre agents
The courtesy call and email
To give them a proper welcome into the Fonds' extended family, an agent always reaches out new Fonds savers by phone or email! This is a practice we hold close to our hearts.
A human touch
At the Fonds, we prefer humans to robots. When you call Saving Services, you'll speak directly to one of our agents, without getting lost in a labyrinth of phone options!
Short wait times
Nobody likes to be put on hold! At Saving Services, we do our utmost to answer you in under 90 seconds and thereby offer you a response time that sets itself apart!
Our duty is to help savers by providing them with all the appropriate information they need from the very first point of contact. We never hesitate to take the time to reach out to them again if additional information can be useful for them!
Maxime, Saving Services Agent
Contact us
Do not feel like traveling or calling? Check out our website, especially our FAQ.
You might find the answer to your question there!
At a service point
Come meet us in Montréal or Québec City! Other service points are also open elsewhere in Québec.
By phone
Call us at 1-800-567-3663, Monday to Friday, 8:30 a.m. to 5 p.m. We will be happy to help you!
