Contact us

Have a question or comment about the Fonds de solidarité FTQ or a request regarding your file? Let us know!

Important notice :


Due to high volume of calls, it may take longer than normal to speak to an agent, and we are sorry for the inconvenience caused by this situation.

Please also take note that the mailing of all "RRSP Receipt / RL-10 (Relevé 10)" tax slips used in the 2019 tax returns were completed on March 16th, 2020 (for those registered to this submission method).

You can also view and print your tax slips by accessing your account online at www.fondsftq.com

Visit the COVID-19 FAQ


Important notice :


We are continuing to stand by your side despite the current health crisis and we wish to support you during this exceptional period. For any questions related to the current context, visit the COVID-19 FAQ.


Are you a saver eligible to redeem your shares? Visit our step-by-step procedure.


  • Please note that the Saving Services and service points will be closed on December 24, 25, 26, 31, 2024 and on January 1 and 2, 2025.

    Please note that the Saving Services and service points will be closed on June 24th and July 1st, 2024.

    Please note that the Saving Services and our service points will close at 4 p.m. on Monday, October 3, 2022 due to the provincial election.

    The Saving Services can answer your call from Monday to Friday, from 8:30 a.m. to 5 p.m.

    Toll free (in Québec only)

    In other provinces and internationally

    By mail

    • Fonds de solidarité FTQ
      CP 1000, Succ. Chabanel
      Montréal (Québec)  H2N 0B5

    Our service points

    Use our locator to find out the opening hours of the service point nearest you.

    Find a service point

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    You have a question about your file or the Fonds de solidarité FTQ? Send us a message!

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  • Please note that the FlexiFonds Advisory Centre will be closed on December 24, 25, 26, 31, 2024 and on January 1 and 2, 2025. To open a TFSA or a RRSP in a few minutes, head to www.flexifonds.com.

    Please note that the FlexiFonds Advisory Centre will be closed on June 24th and July 1st, 2024.

    Please note that the FlexiFonds Advisory Centre will close at 4 p.m. on Monday, October 3, 2022 due to the provincial election.

    You can contact one of our FlexiFonds mutual fund advisors Monday to Thursday from 9 a.m. to 8 p.m., and Fridays from 9 a.m. to 5 p.m.

  • Please note that the Employer Services will be closed on December 24, 25, 26, 31, 2024 and on January 1 and 2, 2025.

    Please note that the Employer Services will be closed on June 24th and July 1st, 2024.

    Please note that the Employer Services will close at 4 p.m. on Monday, October 3, 2022 due to the provincial election.

    The Employer Services can answer your call from Monday to Friday, from 8:00 a.m. to 4:00 p.m.

    • 545 Crémazie Blvd. East, Suite 200 
      Montréal, Québec  H2M 2W4

    • 1 888 385-3723

    • Human Resources Department
      545 Crémazie Blvd. East, Suite 200
      Montréal, Québec  H2M 2W4

    • 514 383-8383

    • 514 850-4888

    • Email us

  • Fonds de solidarité FTQ (head office) —Over $5M

    Fonds locaux de solidarité FTQ (regional funds) — $100,000 to $5M

    Fonds locaux de solidarité FTQ (local funds) — Less than $100,000

    Fonds immobilier de solidarité FTQ — Real estate project

    Fonds immobilier de solidarité FTQ — Property management

  • Contact information provided below is for the exclusive use of journalists and other media representatives, and is not to be used for commercial electronic messages.

  • Issue resolution process

    A simple and effective process has been implemented to ensure the adequate and quick settlement of satisfaction issues you might have.

    How to proceed:

    Issues concerning the Fonds
    Issues concerning FlexiFonds