How can I inform the Fonds of an issue?

An issue can often be resolved with just one call. Our staff is trained to solve issues and meet your needs efficiently and quickly. Simply contact Shareholder Services.

By phone:


Submit an issue

The Fonds de solidarité FTQ will study and process your file in an unbiased way, confidentially and in full respect of the people involved.

If after contacting us you’re still not satisfied with the answer or treatment you’ve received, you can request your file be forwarded to a manager.

The manager will analyze the problem and contact you within two working days.

In most cases, issues will be resolved in the previous steps. If this isn’t the case, however, you can submit a complaint in writing detailing the facts of the issue, why you’re unsatisfied and corrective measures desired and send it to the address below. The Fonds de solidarité FTQ will respond in writing within 10 working days from the date of receipt of the complaint.

Saving Services
Fonds de solidarité FTQ
8717 Berri Street
Montréal, Québec H2M 2T9

Do you have more questions?

Our agents will be pleased to answer any questions you may have at:

Legal Notes
Please read the prospectus before buying Fonds de solidarité FTQ shares. Copies of the prospectus may be obtained on the Website, from a local representative or at the offices of the Fonds de solidarité FTQ. The indicated rates of return are the historical annual compounded total returns including changes in share value and reinvestment of all dividends and do not take into account income taxes payable by any security holder that would have reduced returns. The shares of the Fonds de solidarité FTQ are not guaranteed, their value changes and past performance may not be repeated.