How can I inform FlexiFonds of an issue?

If you are dissatisfied in any way with FlexiFonds, please let us know by email at

Our staff is trained to solve issues and meet your needs efficiently and quickly.

You can also reach us by phone:

Committed to always providing top-quality service to our customers, FlexiFonds de solidarité FTQ will study and process your file in an unbiased way, confidentially and in full respect of the people involved.

For more information, please refer to our Customer Complaints Policy.

Complaints officer
FlexiFonds de solidarité FTQ inc.
545 Crémazie Boulevard East, Suite 200
Montréal (Québec) H2M 2W4