Privacy Policy

Fonds de solidarité FTQ attaches greatest importance to the protection of personal information collected or provided, from time to time, by any person with whom it transacts with. Personal information means any information or combination of information which relates to an individual and enables that individual to be identified.

Given the confidential nature of such information, Fonds de solidarité FTQ commits to put in place all necessary security measures to ensure that it is protected, in accordance with applicable legislation. 

By using this website and by identifying yourself with your password when required, you confirm your full acceptance to comply with this section and with the Conditions of use, as modified from time to time. If you refuse to comply with one of them, you need to abstain from using Fonds de solidarité FTQ’s websites. 

What kind of information is collected by Fonds de solidarité FTQ and for what purpose?

When you access the website of Fonds de solidarité FTQ, some data is automatically collected. In fact, the web server can collect the IP address you used to access our website. 

Such information shall be used to record the number of visits on the website, to measure the average time spent on the website, and to identify viewed web pages. Fonds de solidarité FTQ can also compile trends and statistics on users and measure the website’s performance. Finally, such information may also be used for service administration purposes and for improvement of services.

The IP address also provides information on the type of device used to navigate on the website, which helps optimizing its use. 

Fonds de solidarité FTQ is also able to collect data relating to geolocation of its users via their IP address used to access the website. Demographic data collected allows Fonds de solidarité FTQ to personalize and adapt its communications to the reality and to the needs of its users, in order to provide a better on-demand experience. 

Finally, Fonds de solidarité FTQ may also collect other information about the use of its website, by using what’s commonly called “cookies”. A cookie is a small piece of information stored by your Internet browser on your computer’s hard drive. Cookies help to recognize visitors when they access the website and when they navigate from one page to another. Fonds de solidarité FTQ uses cookies to identify users’ specific interest in certain pages of the website for personalized retargeting purposes. This way, Fonds de solidarité FTQ is able to display specific advertisements in the form of banners on other websites visited by its users. 

It is important to note that users have the opportunity to configure the settings of their browser in order to be notified when receiving a cookie. This way, the user will be free to accept or block cookies. 

No information other than the one described above is collected by Fonds de solidarité FTQ when users navigate on its website, except if provided voluntarily by website users.

In some cases, however, it may be necessary for the users to transmit certain information for the application and use of other websites, such as My Online Account, Employer Extranet, LR Extranet, and their related services. Personal information are collected to manage access to secure sections of these websites, to manage subscriptions to the mailing list, including changes in the parameters of the subscription and deletion from the mailing list. Personal information are also collected to facilitate communication of relevant information and to learn more about a user’s profile. 

Personal information collected cannot be used for any other purpose than those provided in this section without prior consent of the user.

To whom Fonds de solidarité FTQ discloses personal information collected?

Fonds de solidarité FTQ agrees that personal information provided is strictly confidential, and in principle, is not disclosed to anyone without first obtaining user’s consent.

However, personal information obtained may be communicated to employees, service suppliers and mandataries of Fonds de solidarité FTQ, only when strictly necessary and to the extent required for the performance of their duties, mandates or contracts and to ensure proper administration of websites and online services provided by Fonds de solidarité FTQ.

Fonds de solidarité FTQ may also use and disclose personal information collected, to the extent permitted or required by law, or in case it becomes necessary to establish and exercise legal rights in a litigation context. 

How can you access and update your personal information? 

Fonds de solidarité FTQ retains the personal information that is collected as long as necessary. Such information remains accessible at all times to the persons concerned. 

You may write a request in the section “Contact us” of the website, if your personal information needs to be updated, modified or deleted by Fonds de solidarité FTQ. Requests are usually processed within 30 days after the reception of your email.

How is your personal information protected?

Fonds de solidarité FTQ implemented necessary security measures to ensure the protection of your personal information, including encryption and authentication tools and other appropriate measures. However, it cannot guarantee the integrity of emails when they are transmitted over the Internet via its website. 

Can this section of the website be modified by Fonds de solidarité FTQ?

Fonds de solidarité FTQ reserves the right to change the present section of its website at any time, without prior notice or formality.