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Ethics

The Fonds de solidarité FTQ has two Codes of Ethics and Conduct that essentially formulate the same obligations. The first is for managers and unionzed employees while the second is for officers and directors of the Fond’s Committees and Boards. All employees, officers and directors must complete an annual declaration of interests as well as a declaration that their conduct is in compliance with the Code in force.
 
These Codes contain rules of conduct which include the avoidance of conflicts of interest and also provide a mechanism for reporting non-compliant situations.
 
For more information,  please refer to the Governance section.

Ethics and compliance reporting

The Fonds de solidarité FTQ (the “Fonds”) and its network are committed to ensuring that the acts and behaviours of their managers, unionized employees and directors comply with the requirements of the Canadian Securities Administrators and their Codes of Ethics.

 

In this respect, a hotline has been set up to enable the Fonds employees, partner companies and service providers to report, without fear of possible retaliation, any breach or violation related, in particular, to financial and accounting information or illegal acts, that would have been committed by a manager, a unionized employee or a director of the Fonds.

This hotline, which is operated on a confidential and anonymous basis by an independent third party (KPMG), is available 24 hours a day, 7 days a week through the following toll-free number: 1-888-989-FSTQ (3787).

     If you are not satisfied with the quality of a service provided to you, the way a law or a policy was applied, the way a file was managed or handled or a procedure implemented by an employee of the Fonds or its network, a local representative (“LR”) or a specified agent of the Fonds for products offered by the Fonds, please follow the procedure set out in the Politique de règlement des insatisfactions et de traitement des insatisfactions (in french only).    


To make a report

Who may be the subject of a report?
 
  • Managers and unionized employees;
  • Members of the Management Committee;
  • Directors of governing bodies.
  

Who may call?

 
  • Employees of the Fonds and its network;
  • Directors of the Fonds and its network;
  • Partners of the Fonds;
  • Suppliers of the Fonds.
  

In which situations?
If you witness or are made aware of a suspicious behaviour or a wrongdoing, such as:

 
  • Accounting or auditing irregularity;
  • Falsification of the Fonds’ records;
  • Fraud or deliberate error in the preparation, evaluation, review or audit of any of the Fonds’s financial statements;
  • Fraud, such as claiming the reimbursement of personal expenses from the Fonds;
  • Illegal use of the Fonds’ assets;
  • Concealment or intentional misrepresentation of significant data or facts that could have an impact on the Fonds;
  • Embezzlement or misappropriation of assets;
  • Bribe from a partner or a supplier;
  • Payment for goods or services not delivered or rendered to the Fonds;
  • Unauthorized use of confidential information;
  • Conflict of interest;
  • Non-compliance with rules;
  • Non-compliance with the Codes of Ethics and financial policies, procedures or internal controls;
  • Significant interference in the free exercise of professional judgment.
  

What information should be provided?

Any report should be supported by sufficient relevant and accurate information, such as:

 
  • Description of the wrongdoing;
  • Name or description of the person involved;
  • Specific circumstances (dates, locations, persons/witnesses, numbers, etc.).
  


Are reports anonymous?

Any report received is processed confidentially and anonymously, unless the reporting person authorizes its disclosure or disclosure is required by any law or regulatory authority, under any judgment or in a situation involving an immediate or physical threat.

No retaliatory actions will be taken against a person who makes a report in good faith.

 

What happens next?

In accordance with the Procédure relative à l’utilisation de la ligne éthique (in french only), any report regarding the Fonds, except those regarding the Fonds immobilier, and concerning a manager or unionized employee will be forwarded by KPMG to the Vice-President, Public and Corporate Affairs and Corporate Secretary and the Senior Manager, Corporate Affairs, Regulatory Compliance and Corporate Secretary Department; if the report concerns a member of the Fonds’ Management Committee, a director of the Fonds or the Senior Manager, Corporate Affairs, Regulatory Compliance and Corporate Secretary Department, it will be forwarded to the Chair and First Vice-Chair of the Board of Directors of the Fonds; if the report concerns the Chair of the Board of Directors of the Fonds, it will be forwarded to the President and Chief Executive Officer and the First Vice-Chair of the Board of Directors of the Fonds; lastly, if the report concerns the First Vice-Chair of the Board of Directors, it will be forwarded to the President and Chief Executive Officer and the Chair of the Board of Directors of the Fonds.

Any report received by KPMG concerning a manager or unionized employee of the Fonds immobilier will be forwarded to the President and Chief Executive Officer of the Fonds immobilier and the Vice-President, Legal Affairs; if the report concerns a member of the Management Committee or a director, it will be forwarded to the Chair of the Board of Directors of the Fonds Immobilier and the Chair of the Board of Directors of the Fonds; lastly, if the report concerns the Chair of the Board of Directors of the Fonds Immobilier de solidarité FTQ, it will be forwarded to the Chair and the First Vice-Chair of the Board of Directors of the Fonds.

The reporting person can be informed, upon request, of the status of their report. The designated representative is responsible for deciding the actions to be taken with respect to the report received and the appropriate forms of communication.

 

How to make a report?
By phone, toll free, at 1-888-989-FSTQ (3787).