In order to provide you with our products and services, the Fonds de solidarité FTQ and FlexiFonds de solidarité FTQ inc. (the "Fonds") must collect, use, disclose and process your personal information for the following purposes:
- Remind you of the conditions of qualification for our products and services and applicable tax credits, where appropriate
- Confirm your identity, verify the accuracy of your personal information and update it
- Process and administer your file
- Provide you with financial advice and support by a with respect to the products of FlexiFonds de solidarité FTQ inc.
- Communicate with you
- Comply with regulatory requirements
Your information, your rights
When you provide us with personal information, you consent to the collection, use and disclosure of your personal information for the purposes indicated at the time of collection, including those described in this form. In certain circumstances, such as when the Fonds wishes to use or disclose your information for purposes not previously identified, we may ask for your consent after we have collected your personal information.
You may at any time access, modify or withdraw your consent when permitted and ask us questions about how your personal information is processed. To exercise your rights or submit a complaint concerning your personal information and its processing, write to us at prp@fondsftq.com.
Disclosure and transfer outside of Québec
The Fonds de solidarité FTQ may disclose your personal information to FlexiFonds de solidarité FTQ inc., partners, service providers or public authorities, including businesses that carry out bank withdrawals on our behalf, employer offering payroll deduction, data hosting and business analysis providers, survey and marketing agencies, etc.
Your personal information is usually stored in Québec. However, the disclosure of financial information to certain technology solution providers may result in such data being transferred outside of Québec. In such cases, the Fonds validates beforehand the applicable personal data protection laws and practices in the given jurisdiction and ensures that your personal information is appropriately protected.
To learn more, please read the Fonds' Privacy notice.
Finally, the Fonds and FlexiFonds may also use your personal information to customize your experience, to enable you to discover our products and services through targeted digital advertising and to give us your feedback in order to help us improve our products and services. The Fonds will use your sensitive personal information for these purposes only with your specific consent.
You may change or withdraw your consent to the use of your personal information at any time by accessing your profil, under My consents section in your online account or by contacting Saving Services.
